Using AI Systems as Tools to Differentiate between Quality and Competitiveness (Field Study at Khartoum State Hospital Department)

Abstract

introduce: In any society, hospitals are the cornerstone of health care and development, and the cornerstone of the fight against communicable and non-communicable diseases. Hospitals are at the heart of the healthcare economy. It is widely believed that hospitals are still dealing with modern information systems, especially artificial intelligence systems. AI enables businesses to do their jobs efficiently, but it also helps to create reports and provide the necessary databases, which means making decisions and improving service quality based on this data. The percentage of AI systems used in hospitals is limited. There may be a number of reasons for this, not the least of which is that these systems are considered an additional cost of applying AI systems from the perspective of senior managers and hospital administrators. This requires great skill.

Organizations will be in a competitive position, not pioneers, as some hospital managers will not be able to benefit from AI. The topic of industrial intelligence is one that needs to be considered. It is important to contribute to the success of various health programs and develop in an integrated management plan. This study deals with the definition of digital organization behind the application of artificial intelligence and the technological dimension of information systems that influences the formation of dimensions of digital organization, as the intelligent thinking of digital organization plays a role in the decision-making of decision makers. high quality. This study focuses on the importance of intelligent application-based hospital industry and decision-making to improve service quality. Key words: artificial intelligence, intelligent systems, expert systems)